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DUE TO DEMAND, RESELLERS, AND OUR THIRD-PARTY TICKET VENDOR, WE ARE NOT ABLE TO OFFER REFUNDS OR EXCHANGES
WHAT’S INCLUDED?
A Welcome Shot / 2 Festive Cocktails / Immersive Holiday Decor / Holiday Clip Show / 20% Gratuity [anything additional is appreciated by our hard-working elves!]
GLASSWARE
Please don’t steal our glassware. We are unable to order more once the season starts and we want all Guests to be able to enjoy a festive cup. Take a look at our selections available for purchase!
TABLES + GROUPS
Tables include multiple tickets. One “Table for two” includes 2 tickets, for example.
Seating is limited. We do our best to seat groups together, but cannot guarantee it. For your large group, purchase enough tickets for everyone and let a staff member know your group size when you arrive to see if we can shuffle some things!
CHECK-IN
This experience is 70 minutes. Seating starts 10 minutes before. We do not have a waiting area so you will be waiting outside. Guests more that 20 minutes late will not have their seating and full experience guaranteed.
NOTES
Grownups Only. We’re strictly 21+. And for the non-drinkers in your party, just ask about our Mocktails! We don’t recommend this for people with sensitivity to flashing lights and strobe effects.
Restrictions
Experience for ages 21+ up ONLY with vaild ID (NO EXCEPTIONS)
Any parties arriving more than 20 minutes late will not have their seating and full experince guaranteed.
